Hi Andrew “Just to reiterate James’s comments you and your teams response to this has been gratefully received and impressed with the efficient way it has been managed”.

“Great piece of work on this Andrew. I have also spoken to MS who was one of the commissioners present at Caerlan on Monday. He was very impressed with your service”.

“Hey Guys, I just wanted to update you on H.C and just express my admiration for the difference you have made to this family. I was completely overwhelmed by the commitment, compassion and support that I observed. All involved couldn’t speak highly enough of your support and the impact your involvement has made to this family is priceless, it was certainly a case I won’t forget in a hurry. Following assessment H.C agreed to an informal admission to hospital so this was arranged with strong recommendation for low threshold for use of MHA should she want to leave the ward without full assessment taking place and planned support being put in place for her. Just wanted to update you and again offer thanks for the fantastic job you’ve done… Keep being amazing”!